Rental Terms

These Rental Terms (“Terms”) govern inflatable equipment rentals booked through Jump High Rentals or arranged directly with us. By submitting a booking, paying a deposit or balance, or taking delivery of equipment, you agree to these Terms on behalf of yourself and your event.

A booking is confirmed when payment is successfully processed through our online checkout (or when we confirm payment by another method we approve). Event dates are reserved upon confirmed payment unless we state otherwise in writing.

Quoted prices include the rental item and standard delivery, setup, and pickup within our published service zones unless noted at checkout. Additional fees may apply for extended routes, holidays, generators, late changes, or extra labor.

You authorize us to charge the payment method provided for agreed rental fees, applicable delivery charges, and documented additional costs described in these Terms.

Contact us as soon as possible if you need to cancel or move your event date. Rescheduling is subject to availability.

Cancellation refunds, credits, and rescheduling windows depend on how far in advance you notify us and whether we can re-rent the equipment. Unless we confirm a different policy in writing, cancellations made with reasonable notice may receive a credit toward a future rental; last-minute cancellations and no-shows may forfeit some or all fees because we hold inventory and crew time for your date.

If we must cancel due to equipment failure, safety concerns, or circumstances outside your control, we will offer a reschedule or refund of rental fees paid to us for the affected booking.

You must provide a safe, accessible setup area that meets the space, power, and anchoring requirements for the unit reserved. Grass or other suitable surfaces, clear overhead obstructions, and a grounded outlet within reach are typically required unless we supply a generator at additional cost.

An adult (18+) must be present at delivery to approve placement and sign for receipt. You are responsible for obtaining any park, HOA, or venue permits and for informing us of access restrictions, gate codes, and setup constraints before delivery.

We may refuse setup if the site is unsafe, inaccessible, or non-compliant with manufacturer or insurance requirements. If we cannot safely set up due to site conditions attributable to you, rental fees may still apply.

Inflatable equipment must be supervised by a responsible adult at all times while in use. Follow posted capacity, age, and weather guidelines.

Do not allow flips, roughhousing, food, drinks, shoes, or sharp objects on or near the unit unless the product documentation expressly allows it.

Stop use and contact us if the blower loses power, the unit deflates, weather deteriorates, or any unsafe condition arises.

Units must not be used in rain, lightning, sustained high winds, or other conditions we deem unsafe. If inclement weather begins during your event, deflate the unit and discontinue use until conditions are safe.

We may postpone delivery or pickup for severe weather. Safety decisions by our crew or by you under manufacturer guidance do not automatically entitle you to a refund unless we cancel the rental entirely.

You are responsible for loss, theft, or damage to equipment beyond normal wear from proper use, including damage caused by misuse, unsupervised use, unauthorized relocation, or failure to secure the unit in bad weather.

Excessive cleaning required due to mud, confetti, food, or similar soiling may incur additional fees. We will document and communicate significant damage or cleaning charges.

Inflatables and related activities involve inherent risks, including slips, falls, collisions, and weather-related hazards. You assume those risks for yourself, your guests, and your property to the fullest extent permitted by California law.

To the maximum extent allowed by law, Jump High Rentals is not liable for indirect, incidental, special, or consequential damages arising from your rental. Our total liability for any claim relating to a booking is limited to the rental fees you paid us for that booking, except where liability cannot be limited by law.

Nothing in these Terms limits rights that cannot be waived under California law. Some jurisdictions do not allow certain limitations; in those cases, our liability is limited to the minimum extent permitted.

You agree to indemnify and hold Jump High Rentals harmless from claims, damages, and expenses (including reasonable legal fees) arising from your event, your guests’ use of the equipment, your breach of these Terms, or your failure to obtain required permissions.

Website content is provided for general information. We may update catalog availability, pricing, and policies without notice. Obvious pricing errors may be corrected before or after checkout.

You may not scrape, disrupt, or attempt unauthorized access to our systems. Admin areas are restricted to authorized personnel.

These Terms are governed by the laws of the State of California, without regard to conflict-of-law rules. Disputes will be brought in the state or federal courts located in Orange County, California, and you consent to their jurisdiction.

Questions about these Terms: support@jumphighrental.com or (714) 356-1304.