Rental Terms

These Rental Terms (“Terms”) govern inflatable equipment rentals booked through Jump High Rentals or arranged directly with us. By submitting a booking, completing payment in full through checkout, taking delivery of equipment, or signing electronically, you agree to these Terms on behalf of yourself, your event, and participants (including minors where applicable).

A booking is confirmed when payment is successfully processed through our online checkout (or when we confirm payment by another method we approve). Event dates are reserved upon confirmed payment unless we state otherwise in writing.

Quoted prices include the rental item and standard delivery, setup, and pickup within our published service zones unless noted at checkout. Additional fees may apply for extended routes, holidays, generators, late changes, or extra labor.

You authorize us to charge the payment method provided for agreed rental fees, applicable delivery charges, and documented additional costs described in these Terms.

Contact us as soon as possible if you need to cancel or move your event date. Rescheduling is subject to availability.

Cancellation refunds, credits, and rescheduling windows depend on how far in advance you notify us and whether we can re-rent the equipment. Unless we confirm a different policy in writing, cancellations made with reasonable notice may receive a credit toward a future rental; last-minute cancellations and no-shows may forfeit some or all fees because we hold inventory and crew time for your date.

If we must cancel due to equipment failure, safety concerns, or circumstances outside your control, we will offer a reschedule or refund of rental fees paid to us for the affected booking.

You must provide a safe, accessible setup area that meets the space, power, and anchoring requirements for the unit reserved. Grass or other suitable surfaces, clear overhead obstructions, and a grounded outlet within reach are typically required unless we supply a generator at additional cost.

An adult (18+) must be present at delivery to approve placement and sign for receipt. You are responsible for obtaining any park, HOA, or venue permits and for informing us of access restrictions, gate codes, and setup constraints before delivery.

We may refuse setup if the site is unsafe, inaccessible, or non-compliant with manufacturer or insurance requirements. If we cannot safely set up due to site conditions attributable to you, rental fees may still apply.

Inflatable equipment must be supervised by a responsible adult (18 or older) at all times while in use. You are responsible for enforcing manufacturer rules, posted capacity limits, age separation, and behavior rules for every participant, including children and minors.

Do not allow flips, roughhousing, food, drinks, shoes, or sharp objects on or near the unit unless the product documentation expressly allows it.

Stop use and contact us if the blower loses power, the unit deflates, weather deteriorates, or any unsafe condition arises. You must keep children and other guests away from the unit until it is safe to resume or we instruct you to discontinue use.

Units must not be used in rain, lightning, sustained high winds, or other conditions we deem unsafe. If inclement weather begins during your event, deflate the unit and discontinue use until conditions are safe.

We may postpone delivery or pickup for severe weather. Safety decisions by our crew or by you under manufacturer guidance do not automatically entitle you to a refund unless we cancel the rental entirely.

You are responsible for loss, theft, or damage to equipment beyond normal wear from proper use, including damage caused by misuse, unsupervised use, unauthorized relocation, or failure to secure the unit in bad weather.

Excessive cleaning required due to mud, confetti, food, or similar soiling may incur additional fees. We will document and communicate significant damage or cleaning charges.

You understand that inflatable play equipment and related activities involve inherent and serious risks, including slips, falls, collisions, entanglement, equipment failure, and weather-related hazards. Those risks cannot be eliminated. You voluntarily assume all such risks on behalf of yourself, your event, your guests, and every participant who uses or is near the equipment, including children and other minors, to the fullest extent permitted by California law.

To the fullest extent permitted by California law, you release, waive, and forever discharge Jump High Rentals, its owners, officers, employees, contractors, and agents from any and all claims, demands, damages, losses, liabilities, costs, and causes of action of any kind arising out of or related to the rental, delivery, setup, use, or presence of the equipment at your event, including personal injury, bodily injury, emotional distress, property damage, and death, whether caused in whole or in part by the ordinary negligence of Jump High Rentals or otherwise, except where such a release is prohibited by law.

Nothing in these Terms releases, waives, or limits claims for gross negligence, willful misconduct, unlawful conduct, or other liability that cannot be limited or waived under California law. Some jurisdictions do not allow certain limitations; in those cases, our liability is limited to the minimum extent permitted.

To the maximum extent allowed by law, Jump High Rentals is not liable for indirect, incidental, special, or consequential damages arising from your rental. Our total liability for any claim relating to a booking is limited to the rental fees you paid us for that booking, except where liability cannot be limited by law.

If children or other minors will be present or may use the equipment, you represent that you are at least 18 years old and have legal authority to accept these Terms and this release on behalf of yourself and, to the extent allowed by law, on behalf of each minor participant and their parent or legal guardian.

You agree to ensure that minors are supervised at all times and that only age-appropriate participants use each unit according to manufacturer guidelines and our instructions.

You agree to indemnify, defend, and hold harmless Jump High Rentals, its owners, officers, employees, contractors, and agents from and against any and all third-party claims, demands, damages, losses, liabilities, judgments, settlements, and expenses (including reasonable attorneys' fees and court costs) arising out of or related to your event, the use or misuse of the equipment, injuries to any guest or minor, your breach of these Terms, or your failure to obtain required permissions, except to the extent caused by our gross negligence or willful misconduct.

Website content is provided for general information. We may update catalog availability, pricing, and policies without notice. Obvious pricing errors may be corrected before or after checkout.

You may not scrape, disrupt, or attempt unauthorized access to our systems. Admin areas are restricted to authorized personnel.

These Terms are governed by the laws of the State of California, without regard to conflict-of-law rules. Disputes will be brought in the state or federal courts located in Orange County, California, and you consent to their jurisdiction.

Questions about these Terms: support@jumphighrental.com or (714) 356-1304.