Frequently asked
Logistics, no filler.
Parks, HOA driveways, power, setup, and delivery logistics.
- Why is Jump High Rentals so popular?
- Customers choose Jump High Rentals for dependable service, consistently clean units, upfront pricing that includes delivery, setup, and pickup within our primary zones, and a broad selection tailored to birthdays, picnics, company events, and more.
- What types of events do you serve?
- We support everything from milestone birthdays and family parties to corporate picnics, school events, and weddings. Rentals are geared toward fun for kids (and supervised adults) across small backyards up to larger venues.
- Will you deliver to parks?
- Yes, we deliver to parks. Customers must verify with local authorities whether a permit is required and secure it before the rental is confirmed where applicable. You must verify access to electricity on site; if none is available, plan for a generator (you may rent one from us or provide your own). Some cities disallow using park outlets for inflatables.
- How much space do I need in my yard?
- Most bounce houses need a flat, grassy area a few feet larger than the unit on all sides, plus a clear path for setup. Water slides and combos need extra length for the slide run-out. When you book, we confirm dimensions for your specific unit and flag tight gates or slopes.
- What is included with delivery?
- We deliver, set up, and pick up within our Orange County routes. Primary-zone delivery is $20; extended routes are $40. Your quote online shows the total before you pay. Setup and teardown are part of the service.
- Do I need an adult supervising the inflatable?
- Yes. A responsible adult must monitor the unit at all times, enforce manufacturer rules (shoes off, no flips, age/size limits), and keep the blower connected to power. We brief you at drop-off; safety rules are also posted on the unit.
- What if it rains or winds pick up?
- Inflatable use stops in heavy rain, lightning, or high wind per manufacturer guidelines. If weather makes setup unsafe, we work with you to reschedule. Call us as soon as conditions change on event day so we can advise next steps.
- Can I cancel or change my event date?
- Contact us as early as possible if your plans shift. We will explain options based on how close you are to the event and whether we can re-rent the slot. Paid bookings are handled according to the terms shown at checkout.
- Are the units cleaned between rentals?
- Every inflatable is cleaned and inspected before it leaves our yard. We treat high-touch surfaces and check seams, blowers, and anchors so your party starts with equipment that is ready to go.
- Do I need a generator or special power?
- Most backyard setups use a standard 110V outlet within about 50 feet of the unit. The blower stays plugged in the whole time the inflatable is in use. For parks or spots without nearby power, plan a generator. We can help you add one when you book.